•Setting goals for performance and deadlines in ways that comply with company’s plans and vision •Organizing workflow and ensuring that employees understand their duties or delegated tasks •Monitoring employee productivity and providing constructive feedback and coaching

•Consistently offer professional, friendly and engaging service •Assist guests regarding menu items in an informative and helpful way •Mix drinks and control the beverage stock as per guidelines

•Ensuring company policies are followed. •Optimizing profits by controlling costs. •Hiring, training and developing new employees. •Resolving customer issues to their overall satisfaction.

Китайский язык и Литература, Филологическое образование

Chinese language courses