Wholesale company focused on the professional textile sector. I've been responsible for: • Ordering • Shipping • Correspondence • Local business trips • Visits to exhibitions

A variety of tasks in a busy Moscow office including • Assisting to an executive manager i.e. visa support, booking flight, hotel reservation • General office work, answering the telephone, filing, data input, processing application forms • Public relations, dealing with high profile and confidential business arrangements • Translating, editing and proof-reading a wide range of documents in Russian, English and Chinese language • Internal sales function and customer interface • Ensure that order documentation is handled correctly • Conduct agreed customer service levels • Provide information on customers • Market research (seeking for potential benefit direction of international tourism) • Handling summary report • Business correspondence (receiving and sending e-mails) • Regional manager support (visa support, tickets, getting hotel or long term accommodation for tourists) • Getting an order, organizing delivery • Internal sales function and customer interface • Support local sales representatives (advertising in social networks Facebook, Instagram) • Dealing with small groups of Chinese tourists, meeting them at the airport, guiding and giving them full support while sightseeing, shopping, entertaining

• Database input • Mistakes correction • Handling summary report • Archiving • Ensure that documentation is correctly handled • Business correspondence • Handling incoming and outcoming phone calls • Processing application forms

Economical and political development of Eastern countries narrowed by Chinese region, Institute of Business Studies

Nanjing Normal University

Confucius Institute Headquarters (Hanban), HSK (Level 4) Examination Score Report